Disclaimer
We value honesty and clarity at Valessia.
Please read the information below carefully before making a purchase or using any of our products.
📦 Return Policy
Refunds are only provided under the following circumstances:
- Your item arrived damaged during transit
- Your order was delivered incomplete
For hygiene and safety reasons, the following products cannot be returned:
- Tight-fitting garments, such as shapewear or similar products
- Underwear or intimate items
- Opened skincare, beauty products, creams, or oils
🧴 Individual Results
Every person is different.
Results may vary depending on factors such as skin type, consistency of use, lifestyle, and overall health.
We cannot guarantee that your experience will match the results shown in testimonials or images featured on our website or social channels.
✅ Using Products Correctly
To ensure proper and safe use, always follow the instructions provided on the packaging.
Using products differently than recommended may affect results.
📦 Packaging Notice
Occasionally, product packaging may look slightly different due to design updates or supplier changes.
Rest assured, the product itself, including its quality, formulation, and ingredients, remains exactly the same.
Need Assistance?
If you have questions about product use, returns, or any of the information above, you can reach us at: